Jan 15, 2020.
- Feb 28, 2020.
- Sep 14, 2020.
- File uploads and downloads are now copied to the cache to provide quicker on-demand access. NOTE: The speeds of large/bulk uploads and downloads may be impacted so consider using the 'Upload' and 'Download' options from the Right-Click menu for better performance.
Applicable Products
- Citrix Workspace App
- ShareFile
Objective
ShareFile Desktop for Mac is being upgraded to Citrix Files in order to provide native access to ShareFile through Finder.
Access the files in your ShareFile account through Finder in the Citrix Files folder.
Access the files in your ShareFile account through Finder in the Citrix Files folder.
Instructions
Access the app by clicking on the menu bar icon. Click the ellipses .. on the right to access more options.Most of the operations for editing, moving, deleting, and copying files happens just as you would work on any other folder in Finder. There are a few notable changes from the desktop app that are included below.
Notable Changes from the Desktop App
The action bar will be replaced by the Right-Click Menu in Finder. Like the action bar, the right-click menu options will change depending on what item is selected and its permissions. | |
Action Bar | Access to file versions, notes, and Check Out information for a file is now available in the View Details menu. |
Managing Files | File uploads and downloads are now copied to the cache to provide quicker on-demand access. NOTE: The speeds of large/bulk uploads and downloads may be impacted so consider using the 'Upload' and 'Download' options from the Right-Click menu for better performance. |
Applicable Products
- ShareFile
Symptoms or Error
Citrix Files gives you access to the files on your ShareFile account by making them available as a storage drive(like an SD card or a thumb drive). This drive needs to mount itself into your Mac's file system before files can be accessed from ShareFile. If the Citrix Files app experiences an issue with mounting, the app menu bar icon will show a warning symbol. You will need to ensure the drive mounts properly before you may use Citrix Files.
Solution
Reconnect the Drive
1. Click the Citrix Files menu bar icon
2. Click Reconnect
Relaunch the App
You may need to relaunch Citrix Files app in case the app experiences an issue with mounting
1. Close any files that may be open in Citrix Files
1. Close any files that may be open in Citrix Files
(Ex: You have opened a Word document in Citrix Files)
2. Click on the Citrix Files menu bar icon Turbo c free download for mac.
Citrix Viewer Mac Download
3. Click on (..)
4. Select Quit Free download tightvnc for mac.
5. Open Citrix Files app in your Applications folder
Reinstall Citrix Files
Citrix Files installs a kernel extension or kext to mount the drive.
1. Click the Citrix Files menu bar icon
2. Click on (..)
3. Select Preferences
4. Click Uninstall and confirm
Citrix Plugin For Mac
5. Download and install Citrix Files again
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